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Government E‐Recruiting Web Sites: The influence of e‐recruitment content and usability on recruiting and hiring outcomes in US state governments
Author(s) -
Selden Sally,
Orenstein Joe
Publication year - 2011
Publication title -
international journal of selection and assessment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.812
H-Index - 61
eISSN - 1468-2389
pISSN - 0965-075X
DOI - 10.1111/j.1468-2389.2011.00532.x
Subject(s) - usability , government (linguistics) , state (computer science) , public relations , psychology , business , world wide web , internet privacy , political science , computer science , philosophy , linguistics , algorithm , human–computer interaction
This research examines both the content and usability of e‐recruiting web sites on a government's ability to attract individuals to apply for government positions and on government's ability to retain new hires. Building on previous studies evaluating corporate recruiting web pages, this study evaluates the e‐recruiting efforts of state governments in the United States. Our study shows that governments with more usable hiring web site receive significantly more applications per job opening; whereas states with higher quality content on their recruiting web pages have significantly less voluntary turnover of new hires.