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Effects of Organizational Citizenship Behaviours: Evidence from Production Supervisors
Author(s) -
Lowery Christopher M.,
Krilowicz Thomas J.
Publication year - 1996
Publication title -
international journal of selection and assessment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.812
H-Index - 61
eISSN - 1468-2389
pISSN - 0965-075X
DOI - 10.1111/j.1468-2389.1996.tb00044.x
Subject(s) - sportsmanship , organizational citizenship behavior , conscientiousness , psychology , social psychology , variance (accounting) , altruism (biology) , affect (linguistics) , perception , dimension (graph theory) , civic virtue , sample (material) , applied psychology , personality , big five personality traits , organizational commitment , extraversion and introversion , business , political science , chemistry , accounting , communication , chromatography , neuroscience , politics , pure mathematics , law , mathematics
Based on a sample of production workers in a textile firm, supervisory ratings of employee performance were found to be influenced by supervisors' perceptions of employees' organizational citizenship behaviours as well as by employees' objectively measured performance. Regression analysis indicated that supervisory ratings were influenced by two dimensions of organizational citizenship behaviour — conscientiousness and altruism — as well as by objective performance. These three variables explained 53% of the variance in ratings. A third dimension of OCB, sportsmanship, did not affect supervisory ratings.