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Monitoring, Grievances, and Plant Performance
Author(s) -
KLEINER MORRIS M.,
NICKELSBURG GERALD,
PILARSKI ADAM
Publication year - 1995
Publication title -
industrial relations: a journal of economy and society
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.61
H-Index - 57
eISSN - 1468-232X
pISSN - 0019-8676
DOI - 10.1111/j.1468-232x.1995.tb00367.x
Subject(s) - grievance , proxy (statistics) , residual , productivity , context (archaeology) , production (economics) , business , empirical research , econometrics , operations management , economics , microeconomics , statistics , political science , computer science , geography , mathematics , economic growth , law , archaeology , algorithm
This study develops the theory and an in‐depth longitudinal study of the role of residual grievance activity as a suggested proxy for managerial monitoring within the context of manufacturing production. In the empirical section, we test the theory and practice within the firm for the optimal level of monitoring/grievances in an establishment with monthly data over a ten‐year period. We find that production‐related residual grievances could indicate increased managerial monitoring of a kind that has a positive impact on productivity.