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Satisfaction, Market Wages, & Labor Relations: An Airline Study
Author(s) -
CAPPELLI PETER,
SHERER PETER D.
Publication year - 1988
Publication title -
industrial relations: a journal of economy and society
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.61
H-Index - 57
eISSN - 1468-232X
pISSN - 0019-8676
DOI - 10.1111/j.1468-232x.1988.tb01046.x
Subject(s) - wage , context (archaeology) , industrial relations , labour economics , job satisfaction , control (management) , efficiency wage , work (physics) , labor relations , economics , business , management , engineering , mechanical engineering , paleontology , biology
We use arguments from economics and industrial relations to help examine aspects of job satisfaction in the context of a changing industrial relations scene. Market comparisons and wage contours provide the strongest predictors of pay satisfaction. Results also suggest that workers in the “B” tier of two‐tier wage plans are in fact more satisfied with pay and that overall, workers are more satisfied with less supervision and more control over their work.