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The client‐centred approach: expert system development
Author(s) -
Watson Ian,
Basden Andrew,
Brandon Peter
Publication year - 1992
Publication title -
expert systems
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.365
H-Index - 38
eISSN - 1468-0394
pISSN - 0266-4720
DOI - 10.1111/j.1468-0394.1992.tb00400.x
Subject(s) - computer science , premise , context (archaeology) , knowledge management , rapid prototyping , work (physics) , process management , development (topology) , engineering management , software engineering , business , mechanical engineering , paleontology , philosophy , linguistics , engineering , biology , mathematical analysis , mathematics
This paper describes a project that is studying an expert system (ES) development method tailored to meet the requirements of small and medium‐sized enterprises (SMEs). It is posited that many such organisations cannot use ES technology because of its high entry price and because the available tools and methods were developed for and by large organisations. Within this context our development method encompasses the entire life cycle of an ES from initial conception to implementation through to maintenance and updating. The central premise is that the method should be ‘client‐centred’, emphasising what the client can see, rather than being ‘technology‐centred’, emphasising how the knowledge engineers work. Discussion includes how this methodology addresses many criticisms of current ES development methods, including rapid prototyping and KADS.