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A NEW MODEL FOR PUBLIC SERVICES
Author(s) -
Bulmer Fiona
Publication year - 2008
Publication title -
economic affairs
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.24
H-Index - 18
eISSN - 1468-0270
pISSN - 0265-0665
DOI - 10.1111/j.1468-0270.2008.00800.x
Subject(s) - payment , business , purchasing power , purchasing , quality (philosophy) , cash , marketing , service (business) , direct payments , social welfare , economics , finance , philosophy , epistemology , political science , keynesian economics , law
The experience of the use of direct payments in social services has shown that giving people cash to purchase their own care dramatically improves the quality of service they receive. If this model of giving individuals the purchasing power to meet their own needs were applied across public services, the quality and cost effectiveness of those services could be transformed.