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The false promise of technological determinism: the case of enterprise resource planning systems
Author(s) -
Grant David,
Hall Richard,
Wailes Nick,
Wright Christopher
Publication year - 2006
Publication title -
new technology, work and employment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.889
H-Index - 45
eISSN - 1468-005X
pISSN - 0268-1072
DOI - 10.1111/j.1468-005x.2006.00159.x
Subject(s) - enterprise resource planning , context (archaeology) , knowledge management , resource (disambiguation) , determinism , enterprise software , enterprise planning system , enterprise systems engineering , work (physics) , technological determinism , business , computer science , process management , engineering , sociology , epistemology , enterprise architecture , social science , mechanical engineering , art , paleontology , computer network , philosophy , architecture , visual arts , biology
According to software vendors and consultants, Enterprise Resource Planning systems (ERPs) transform the nature, structure and management of work regardless of organisational context. This paper contests this technologically deterministic view of organisational change by demonstrating the role that discourse plays in the social construction of ERPs.