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The odd couple?: re‐engineering business processes; managing human relations
Author(s) -
Willmott Hugh
Publication year - 1995
Publication title -
new technology, work and employment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.889
H-Index - 45
eISSN - 1468-005X
pISSN - 0268-1072
DOI - 10.1111/j.1468-005x.1995.tb00008.x
Subject(s) - empowerment , human resource management , human resources , human relations , process (computing) , knowledge management , employee empowerment , management , business , sociology , public relations , engineering ethics , political science , engineering , computer science , social science , economics , law , operating system
Here the author examines continuities and tensions between the discourses of Business Process Re‐engineering and Human Resource Management. Addressing their respective assumptions and claims, especially with regard to the organization of ‘human resources', critical attention is focused upon their shared advocacy of employee empowerment and strong leadership from senior managers.