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Pushing back the frontiers: management control and work intensification under JIT/TQM factory regimes
Author(s) -
Delbridge Rick,
Turnbull Peter,
Wilkinson Barry
Publication year - 1992
Publication title -
new technology, work and employment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.889
H-Index - 45
eISSN - 1468-005X
pISSN - 0268-1072
DOI - 10.1111/j.1468-005x.1992.tb00024.x
Subject(s) - total quality management , factory (object oriented programming) , process management , work (physics) , accountability , business , production (economics) , kaizen , control (management) , operations management , total productive maintenance , process (computing) , manufacturing engineering , engineering , lean manufacturing , management , computer science , political science , economics , mechanical engineering , law , macroeconomics , programming language , operating system
Drawing on primary and secondary sources the authors argue that the JIT/TQM manufacturing system intensifies work as a result of increased surveillance and monitoring of workers' activities, heightened responsibility and accountability, the harnessing of peer pressure within ‘teams' and via ‘customers', and the fostering of ‘involvement’ in waste elimination and the continuous improvement of the production process.