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Skill changes in maintenance work in British Telecom: an alternative view
Author(s) -
Clark Jon
Publication year - 1991
Publication title -
new technology, work and employment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.889
H-Index - 45
eISSN - 1468-005X
pISSN - 0268-1072
DOI - 10.1111/j.1468-005x.1991.tb00139.x
Subject(s) - work (physics) , focus (optics) , telecommunications , distribution (mathematics) , computer science , public relations , engineering management , engineering , political science , mechanical engineering , mathematics , mathematical analysis , optics , physics
Here the author presents an alternative view of recent changes in skilled work in British Telecom to that provided by Roger Penn in a recent article in NTWE. In particular, he argues for a detailed analysis of changing work tasks, a clear definition of skill, and a greater focus on the changing distribution of tasks and skills between different occupational groups.