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Confidence, visibility and pressure: the effects of shared information in computer aided hotel management
Author(s) -
Buchanan David A.,
McCalman James
Publication year - 1988
Publication title -
new technology, work and employment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.889
H-Index - 45
eISSN - 1468-005X
pISSN - 0268-1072
DOI - 10.1111/j.1468-005x.1988.tb00087.x
Subject(s) - visibility , computer aided , hospitality , computer science , management information systems , information system , information management , knowledge management , risk analysis (engineering) , business , engineering , tourism , geography , meteorology , archaeology , electrical engineering , programming language
This article analyses the use made of computer based information systems in hospitality management. The findings indicate that, rather than replacing the middle management role, computer systems are used as support mechanisms which remove uncertainty associated with decisions based on hunch or inadequate information.