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Computer technology and the job of the First‐Line Supervisor
Author(s) -
Dawson Patrick
Publication year - 1987
Publication title -
new technology, work and employment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.889
H-Index - 45
eISSN - 1468-005X
pISSN - 0268-1072
DOI - 10.1111/j.1468-005x.1987.tb00073.x
Subject(s) - supervisor , demise , line (geometry) , yard , order (exchange) , control (management) , operations management , job control , operations research , engineering , computer science , management , transport engineering , business , political science , economics , finance , mechanical engineering , mathematics , physics , geometry , quantum mechanics , law , work (physics)
This article presents a detailed case study of changes in the job tasks of British Rail yard supervisors under the routine operation of a computerised system of freight information control in order to critically evaluate the claim that computer technology is contributing to the demise of first‐line supervisors.