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Training, Job Satisfaction, and Workplace Performance in Britain: Evidence from WERS 2004
Author(s) -
Jones Melanie K.,
Jones Richard J.,
Latreille Paul L.,
Sloane Peter J.
Publication year - 2009
Publication title -
labour
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.403
H-Index - 34
eISSN - 1467-9914
pISSN - 1121-7081
DOI - 10.1111/j.1467-9914.2008.00434.x
Subject(s) - job satisfaction , productivity , quality (philosophy) , product (mathematics) , psychology , industrial relations , training (meteorology) , job performance , applied psychology , business , demographic economics , social psychology , management , economics , mathematics , philosophy , physics , geometry , epistemology , meteorology , macroeconomics
This paper analyses the relationship between training, job satisfaction, and workplace performance using the British 2004 Workplace Employee Relations Survey (WERS). Several measures of performance are analysed including absence, quits, financial performance, labour productivity, and product quality. Although there is clear evidence that training is positively associated with job satisfaction, and job satisfaction in turn is positively associated with most measures of performance, the relationship between training and performance is complex, depending on both the particular measures of training and of performance used in the analysis.