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A qualitative study of inter‐organizational knowledge management in complex products and systems development
Author(s) -
Ngai Eric W.T.,
Jin Chen,
Liang Tong
Publication year - 2008
Publication title -
randd management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.253
H-Index - 102
eISSN - 1467-9310
pISSN - 0033-6807
DOI - 10.1111/j.1467-9310.2008.00523.x
Subject(s) - knowledge management , organizational learning , new product development , conceptual model , context (archaeology) , exploratory research , computer science , business , process management , sociology , marketing , geography , database , anthropology , archaeology
Much research has recognized that cross‐disciplinary knowledge inputs are necessary to successful product innovation, particularly in complex products and systems (CoPS) development. This paper focuses on developing an exploratory framework for studying how an inter‐organizational knowledge management (KM) approach affects the development of CoPS, and exploring how inter‐organizational collaboration affects KM within a CoPS context. Based on a review of the literature and in‐depth case studies, this paper puts forward some propositions and develops an integrated conceptual model showing the link between the dimensions of inter‐organizational KM and the performance of CoPS development. Finally, the implications of the proposed model for inter‐organizational KM in a CoPS environment are discussed.