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A short survey of expert systems in UK business
Author(s) -
D'Agapayeff A.
Publication year - 1985
Publication title -
randd management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.253
H-Index - 102
eISSN - 1467-9310
pISSN - 0033-6807
DOI - 10.1111/j.1467-9310.1985.tb00524.x
Subject(s) - expert system , point (geometry) , knowledge base , computer science , institution , expert elicitation , knowledge management , subject matter expert , operations research , engineering , artificial intelligence , political science , mathematics , statistics , geometry , law
The paper summarises the results of a survey on behalf of the Alvey Directorate, conducted in 1983—4, of the use made of expert systems in twelve large UK firms. The survey points clearly to the conclusion that firms do not need to start with large state‐of‐the‐art expert systems. A practical and useful entry point is provided by simpler systems, that is, those for which the knowledge base is clear cut, the expert is available and forthcoming, the knowledge is certain, the hypotheses definite and the ancillary data are valid. The author urges influential persons in an institution uncertain whether to use expert systems to make an exploratory entry and observe the results before making a final decision. The author believes that in the longer term expert systems will have to be designed to interface with ‘popular’ business language databases and with other systems. He gives some guidelines to relevant developments.