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VERTICAL STRATEGIC ALIGNMENT AND PUBLIC SERVICE PERFORMANCE
Author(s) -
ANDREWS RHYS,
BOYNE GEORGE A.,
MEIER KENNETH J.,
O'TOOLE LAURENCE J.,
WALKER RICHARD M.
Publication year - 2012
Publication title -
public administration
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.313
H-Index - 93
eISSN - 1467-9299
pISSN - 0033-3298
DOI - 10.1111/j.1467-9299.2011.01938.x
Subject(s) - strategic alignment , business , prospecting , service (business) , public service , organizational performance , strategic planning , industrial organization , process management , marketing , political science , public relations , strategic financial management , engineering , mining engineering
We report the results of a study examining the effects of vertical strategic alignment (that is, the degree to which strategic stances are consistent across different organizational levels) on public service performance. Longitudinal multivariate analysis is undertaken on a panel of public organizations over four years. We find that alignment on a prospecting strategy leads to better performance, but that no such effect is observed for a defending strategy. We also find that high levels of prospecting alignment produce stronger positive performance effects in centralized organizations and when environmental uncertainty is high. The implications of these findings for research and practice are considered in the conclusion.