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A Balancing Act: Work–Life Balance and Multiple Stakeholder Outcomes in Hospitals
Author(s) -
Avgar Ariel C.,
Givan Rebecca Kolins,
Liu Mingwei
Publication year - 2011
Publication title -
british journal of industrial relations
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.665
H-Index - 70
eISSN - 1467-8543
pISSN - 0007-1080
DOI - 10.1111/j.1467-8543.2010.00839.x
Subject(s) - work–life balance , balance (ability) , stakeholder , work (physics) , business , health care , turnover , nursing , marketing , public relations , operations management , accounting , psychology , medicine , economics , management , economic growth , political science , mechanical engineering , audit , neuroscience , engineering
This article examines the direct and indirect effects of work–life balance (WLB) practices on multiple stakeholder outcomes in hospitals. The authors examine the direct and indirect effects of WLB practices in 173 hospitals in the United Kingdom on organizational, patient care and employee outcomes. The article proposes a model in which the effects of WLB practices on patient care outcomes and financial performance are mediated by employee turnover intentions. The authors provide strong support for the potential vested in WLB practices in the healthcare setting. Results indicate that greater use of WLB practices enhances outcomes for hospitals, their employees and the patients they care for.