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Management Behaviour as Social Capital: A Systematic Analysis of Organizational Ethnographies
Author(s) -
Hodson Randy
Publication year - 2005
Publication title -
british journal of industrial relations
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.665
H-Index - 70
eISSN - 1467-8543
pISSN - 0007-1080
DOI - 10.1111/j.1467-8543.2005.00344.x
Subject(s) - ethnography , organizational citizenship behavior , social capital , sociology , value (mathematics) , job satisfaction , survey data collection , citizenship , population , social psychology , public relations , psychology , organizational commitment , political science , social science , computer science , statistics , demography , mathematics , machine learning , politics , anthropology , law
This article explores managerial behaviour as a potential source of social capital in the workplace. Using content‐coded data from the full population of organizational ethnographies (N = 204), we explore facets of workplace behaviours and relations that have been difficult to evaluate using survey‐based techniques. Analysing ethnographic‐based data with multivariate techniques, we find that competent management leadership, in particular, has widespread and significant effects on important workplace outcomes such as job satisfaction, organizational citizenship behaviour, and co‐worker infighting. The findings highlight the value of cross‐methods techniques for evaluating and extending existing workplace theories.