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Workers Are Working Harder: Effort and Shop‐floor Relations in the 1980s
Author(s) -
Edwards P. K.,
Whitston Colin
Publication year - 1991
Publication title -
british journal of industrial relations
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.665
H-Index - 70
eISSN - 1467-8543
pISSN - 0007-1080
DOI - 10.1111/j.1467-8543.1991.tb00373.x
Subject(s) - business , labour economics , marketing , public relations , demographic economics , economics , political science
There has been considerable debate as to whether levels of worker effort rose in Britain during the 1980s. Case‐study evidence from four organizations suggests that effort levels did indeed increase. The extent to which workers were aware of this was, however, moderated by the limited extent of the change, by the fact that it was sometimes accompanied by other changes, and by the recruitment of new workers. Future research should investigate in more detail the components of effort, workers' view on why effort levels have changed, and managerial interpretations.