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Information Technology Outsourcing by State Governments in Australia
Author(s) -
Graham Mary,
Scarborough Helen
Publication year - 1997
Publication title -
australian journal of public administration
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.524
H-Index - 41
eISSN - 1467-8500
pISSN - 0313-6647
DOI - 10.1111/j.1467-8500.1997.tb01263.x
Subject(s) - outsourcing , procurement , business , knowledge process outsourcing , government (linguistics) , sample (material) , contracting out , state (computer science) , public sector , information technology , term (time) , finance , industrial organization , business administration , marketing , economics , economy , linguistics , philosophy , chemistry , physics , chromatography , algorithm , quantum mechanics , computer science , political science , law
Outsourcing of IT services is being undertaken at a rapid rate within the public sector in Australia. This paper investigates the adoption of this practice by a sample of state government enterprises and departments from South Australia, Victoria and New South Wales which have tendered long‐term IT outsourcing contracts. The motivation, decision‐making process and extent of outsourcing are examined in further detail. In addition, the tendering process, contract and risk management are investigated to determine whether consideration has been given to the full economic costs involved in entering into longer term contracts.