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An Input–Output Analysis of the Philippine BPO Industry
Author(s) -
MagtibayRamos Nedelyn,
Estrada Gemma,
Felipe Jesus
Publication year - 2008
Publication title -
asian‐pacific economic literature
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.232
H-Index - 21
eISSN - 1467-8411
pISSN - 0818-9935
DOI - 10.1111/j.1467-8411.2008.00211.x
Subject(s) - outsourcing , sectoral analysis , revenue , business , production (economics) , compensation of employees , compensation (psychology) , economic sector , primary sector of the economy , economics , labour economics , economy , finance , macroeconomics , marketing , psychology , psychoanalysis
This paper provides a profile of the Philippine business process outsourcing (BPO) sector, makes comparisons with India and other BPO providers, and summarises the results of an input−output analysis of the Philippine BPO industry's inter‐sectoral linkages and its potential impact on compensation and employment. The input−output analysis shows that the BPO industry is not a key sector in terms of stimulating production in other sectors of the Philippine economy. Growth in the sector's revenues, however, can have a significant impact on compensation and employment. If appropriate policies are enacted and human capital improved, it is estimated that the Philippine BPO sector may become an important employment‐generating sector.