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Burnout and duration of service among Chinese voluntary workers
Author(s) -
Yiu Chun,
Au Wing Tang,
Tang Catherine Sokum
Publication year - 2001
Publication title -
asian journal of social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.5
H-Index - 49
eISSN - 1467-839X
pISSN - 1367-2223
DOI - 10.1111/j.1467-839x.2001.00079.x
Subject(s) - depersonalization , burnout , duration (music) , psychology , turnover , emotional exhaustion , service (business) , service worker , job satisfaction , social psychology , clinical psychology , management , business , art , literature , labour economics , economics , marketing
A survey study conducted among 226 Chinese voluntary workers in Hong Kong showed that satisfaction with voluntary work, integration into the voluntary institution, and burnout syndromes contributed to volunteers' expected duration of service. Regression analyses also showed that different sets of variables predicted different spans of expected duration of service. Work satisfaction was the most salient predictor for expected duration of service from six months to ten years. Lack of personal accomplishment predicted expected duration of service for six to twelve months, whereas emotional exhaustion and depersonalization influenced volunteers' expectation to continue in the service for five to ten years.