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Effective Emergency Management: Reconsidering the Bureaucratic Approach
Author(s) -
NEAL DAVID M.,
PHILLIPS BRENDA D.
Publication year - 1995
Publication title -
disasters
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.744
H-Index - 70
eISSN - 1467-7717
pISSN - 0361-3666
DOI - 10.1111/j.1467-7717.1995.tb00353.x
Subject(s) - bureaucracy , emergency management , command and control , control (management) , emergency response , human factors and ergonomics , disaster response , poison control , process management , computer security , computer science , risk analysis (engineering) , medical emergency , engineering , knowledge management , business , political science , medicine , artificial intelligence , telecommunications , politics , law
The command and control approach is compared with the Emergent Human Resources Model (EHRM) approach to emergency management. Four decades of systematic research shows that a rigid, bureaucratic command and control approach to emergency management generally leads to an ineffective emergency response. Previous studies and our own research suggest that flexible, malleable, loosely coupled, organizational configurations can create a more effective disaster response.