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Organizational Justice and Individuals' Withdrawal: Unlocking the Influence of Emotional Exhaustion
Author(s) -
Cole Michael S.,
Bernerth Jeremy B.,
Walter Frank,
Holt Daniel T.
Publication year - 2010
Publication title -
journal of management studies
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 4.398
H-Index - 184
eISSN - 1467-6486
pISSN - 0022-2380
DOI - 10.1111/j.1467-6486.2009.00864.x
Subject(s) - psychology , emotional exhaustion , social psychology , interpersonal communication , procedural justice , structural equation modeling , organizational justice , distributive justice , perception , interactional justice , economic justice , burnout , organizational commitment , clinical psychology , political science , statistics , mathematics , neuroscience , law
This study examined the relationships between organizational justice and withdrawal outcomes and whether emotional exhaustion was a mediator of these linkages. Data were obtained from 869 military personnel and civil servants; using structural equation modelling techniques, we examined an integrative model that combines justice and stress research. Our findings suggest that individuals' justice perceptions are related to their psychological health. As predicted, emotional exhaustion mediated the linkages between distributive and interpersonal (but not procedural and informational) justice and individuals' withdrawal reactions. Results showed that distributive and interpersonal justice negatively related to emotional exhaustion and emotional exhaustion negatively related to organizational commitment which, in turn, negatively influenced turnover intentions. These findings were observed even when controlling for the presence of contingent‐reward behaviours provided by supervisors and individuals' psychological empowerment.