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Informal Supervisory Social Control Strategies *
Author(s) -
Fortado Bruce
Publication year - 1994
Publication title -
journal of management studies
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 4.398
H-Index - 184
eISSN - 1467-6486
pISSN - 0022-2380
DOI - 10.1111/j.1467-6486.1994.tb00774.x
Subject(s) - control (management) , sociology , work (physics) , social control , descriptive research , social psychology , public relations , positive economics , psychology , social science , economics , political science , management , engineering , mechanical engineering
The informal strategies that are employed by supervisors outside the formal discipline and control systems are explored via a literature review and an analysis of eight case studies from the United States. A comparison with the literature on formal controls reveals that these informal strategies violate virtually all the conventional prescriptive wisdom. the descriptive sociological and anthropological research on negotiated orders, status degradation, labelling and stigmatization is found to be applicable. However, even here, important distinctions must be drawn between this study which develops workplace controllers'strategies and the majority of the prior studies which have focused on deviants' reactions to control measures in non‐work settings.