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DEALING WITH ARGUABLY LEGITIMATE EXAM GRIPES: A POSSIBLE PARETO IMPROVEMENT
Author(s) -
Goldfarb Robert S.
Publication year - 1994
Publication title -
economic inquiry
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.823
H-Index - 72
eISSN - 1465-7295
pISSN - 0095-2583
DOI - 10.1111/j.1465-7295.1994.tb01322.x
Subject(s) - reputation , grading (engineering) , pareto principle , economics , actuarial science , law and economics , operations management , law , engineering , political science , civil engineering
Students sometimes have heart‐felt and arguably legitimate complaints about exam grading. This note suggests a strategy for dealing in a serious, judicious and seemingly fair and responsive way with such complaints. The suggested strategy allows the professor to take such complaints seriously, without giving him/her the reputation as an easy mark. Moreover, it uses a characteristic of letter‐grade systems to lower the transactions costs of dealing seriously with such complaints.