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Developing an audit tool to assess genetic services
Author(s) -
Skirton Heather
Publication year - 2005
Publication title -
nursing and health sciences
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.563
H-Index - 47
eISSN - 1442-2018
pISSN - 1441-0745
DOI - 10.1111/j.1442-2018.2005.00233_1.x
Subject(s) - likert scale , audit , medicine , autonomy , family medicine , service (business) , psychology , nursing , accounting , economy , political science , economics , law , business , developmental psychology
The aim of this study was to use clients’ accounts and factor analysis to develop a robust assessment and audit tool for clinical genetic services. Qualitative data abstracted from published studies were used to generate a number of statements ( n  = 57) related to outcomes of genetic services. The resulting questionnaire was mailed to clients of the Wales genetic service, who were asked to rank each statement on a 7‐point Likert type scale. Ninety‐seven anonymised responses were received (73% response rate) and subjected to factor analysis. Six main factors were found to contribute to the outcome of the service and were labeled (i) enhanced understanding; (ii) positive psychological change; (iii) respect for autonomy; (iv) adaptation; (v) disequilibrium; and (vi) value of contact. The tool will be validated for use in clinical and research contexts.

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