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Job Satisfaction Issues: The Focus Group Approach
Author(s) -
Wesley Alison Burley,
Clemson Lindy
Publication year - 1992
Publication title -
australian occupational therapy journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.595
H-Index - 44
eISSN - 1440-1630
pISSN - 0045-0766
DOI - 10.1111/j.1440-1630.1992.tb01762.x
Subject(s) - job satisfaction , focus group , psychology , context (archaeology) , qualitative research , applied psychology , focus (optics) , hygiene , nursing , social psychology , medicine , sociology , social science , paleontology , anthropology , biology , physics , pathology , optics
This qualitative study investigated job satisfaction in an Australian occupational therapy department using the focus group method. Herzberg's model (Herzberg, 1974) of motivator and hygiene factors provided the context for group discussion. Discussion group transcripts were analysed using methods described by Krueger (1988) and supported by Miles and Huberman (1990). Overall, job satisfaction was found to be positive, although working conditions posed some challenges. The study highlights the importance of identifying areas of both satisfaction and dissatisfaction in the workplace. It is recommended that staff satisfaction be regularly reviewed.