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Email etiquette: Guidelines for mental health nurses
Author(s) -
Cleary Michelle,
Freeman Adele
Publication year - 2005
Publication title -
international journal of mental health nursing
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.911
H-Index - 54
eISSN - 1447-0349
pISSN - 1445-8330
DOI - 10.1111/j.1440-0979.2005.00356.x
Subject(s) - etiquette , pride , mental health , interpersonal communication , psychology , checklist , interpersonal relationship , internet privacy , nursing , medicine , medical education , social psychology , psychiatry , computer science , political science , law , cognitive psychology
This note is about the use of email and its role in mental health settings. We anticipate that it may be of assistance to mental health nurses unfamiliar with the benefits and pitfalls of email and wanting to learn more about how to use it professionally and effectively. In mental health nursing, we pride ourselves on our interpersonal skills and being able to communicate. However, transferring these skills to an electronic medium is not always easy. Because many of us are self‐taught, there is potential for email to be a hindrance rather than a help in the quest for good collegial relationships. In this note, we discuss some of the common situations that can arise when email use goes awry and provide some helpful tips for getting the most out of email. It is hoped that the information and checklist provided in this paper will strike a chord with many, encouraging discussion and promoting appropriate use of this form of communication.