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Boosting morale and improving performance in the nursing setting
Author(s) -
STAPLETON PETA,
HENDERSON AMANDA,
CREEDY DEBRA K,
COOKE MARIE,
PATTERSON ELIZABETH,
ALEXANDER HEATHER,
HAYWOOD ALISON,
DALTON MEGAN
Publication year - 2007
Publication title -
journal of nursing management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.925
H-Index - 76
eISSN - 1365-2834
pISSN - 0966-0429
DOI - 10.1111/j.1365-2934.2007.00745.x
Subject(s) - psychology , interpersonal communication , nursing management , psychological intervention , nursing , job satisfaction , boosting (machine learning) , applied psychology , social psychology , medicine , machine learning , computer science
Aim and background: While the importance of morale is well researched in the nursing literature, strategies and interventions are not so prolific. The complexities of interpersonal relationships within the clinical domain, and the critical issues faced by nurses on a daily basis, indicate that morale, job satisfaction and motivation are essential components in improving workplace efficiency, output and communication amongst staff. Drawing on educational, organizational and psychological literature, this paper argues that the ability to inspire morale in staff is a fundamental indicator of sound leadership and managerial characteristics. Evaluation and key issues: Four practical concepts that could be implemented in the clinical setting are proposed. These include: role preparation for managers, understanding internal and external motivation, fostering internal motivation in nursing staff, and the importance of attitude when investing in relationships.