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A critical incident study in child health
Author(s) -
WATERSTON T.
Publication year - 1988
Publication title -
medical education
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.776
H-Index - 138
eISSN - 1365-2923
pISSN - 0308-0110
DOI - 10.1111/j.1365-2923.1988.tb00405.x
Subject(s) - interpersonal communication , critical incident technique , child health , medicine , psychology , family medicine , social skills , nursing , medical education , psychiatry , social psychology , marketing , business
Summary. The critical incident technique is an objective method of analysing doctors' professional behaviour. It extracts the skills which should be taught and assessed in any training programme. In such a study in child health, 438 incidents were collected from general practitioners, paediatricians and others, and analysed according to the problem, the disease, the setting, the skill and the attitude involved. Most of the problems concerned non‐specific symptoms (e.g.‘unwell baby’,‘fever’) and the main skill categories (each with many subheadings) were clinical management (especially at home), the diagnostic process and interpersonal skills. Training of doctors in child health should emphasize the competencies highlighted in this study.