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The moderating effects of locus of control and job level on the relationship between workload and coping behaviour among F innish nurses
Author(s) -
Haybatollahi Mohammad,
Gyekye Seth A.
Publication year - 2014
Publication title -
journal of nursing management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.925
H-Index - 76
eISSN - 1365-2834
pISSN - 0966-0429
DOI - 10.1111/j.1365-2834.2012.01474.x
Subject(s) - moderation , workload , coping (psychology) , psychology , personality , locus of control , core self evaluations , nursing , nursing management , job stress , burnout , perception , nursing staff , social psychology , job performance , job satisfaction , job attitude , clinical psychology , medicine , management , neuroscience , economics
Aim This study examined a two‐fold moderating effect of the locus of control ( LOC ) and the nurses’ job level on the stress‐coping relationship. Background The literature on stress lacks studies examining whether control, either as a personality trait or job characteristic, would overtake coping efforts. Methods A three‐way interaction effect (workload × LOC × job level) was applied to test the moderation model. Participants were hospital staff nurses and nurse managers ( n = 934) in F innish hospitals. They responded to an electronic‐questionnaire that sought their work loads, coping behaviours and LOC . Results The results provided support for the moderation model. Staff nurses with external LOC exerted more coping behaviours when experiencing a high workload. Job level significantly altered the moderating effect of LOC ; staff nurses with an internal LOC and nurse managers with an external LOC disregarded coping efforts. Conclusion Extrinsic control inherent in higher job levels appeared to undertake the lacking disposition of control among externals diminishing coping efforts. Implications for nursing management Job level interacts with LOC on the perception of control in hospitals. Staff nurses with internal LOC and nurse managers with external LOC could make a greater balance between personal and job resources effectively to deal with role overload.