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Negative workplace behaviours: an ethical dilemma for nurse managers
Author(s) -
LINDY CHERYL,
SCHAEFER FLORENCE
Publication year - 2010
Publication title -
journal of nursing management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.925
H-Index - 76
eISSN - 1365-2834
pISSN - 0966-0429
DOI - 10.1111/j.1365-2834.2010.01080.x
Subject(s) - nursing , perception , perspective (graphical) , psychology , dilemma , nursing management , qualitative research , medicine , sociology , social science , philosophy , epistemology , artificial intelligence , neuroscience , computer science
Lindy c. & schaefer F . (2010) Journal of Nursing Management 18 , 285–292
Negative workplace behaviours: an ethical dilemma for nurse managers Aims To discover nurse managers’ perception of negative workplace behaviours (bullying) encountered by staff on their unit. Background Negative workplace behaviour is a worldwide phenomenon happening in all types of work settings. Absent from the literature were studies specific to the nurse managers’ perception on this topic. Methods A phenomenological qualitative research methodology was used to gain insight into the perceptions of nurse managers about negative workplace behaviours that they have observed or addressed. Results Nurse Managers described their perceptions of, and experiences pertaining to, instances of negative workplace behaviour. Six themes emerged from the data analysis: ‘that’s just how she is’, ‘they just take it’, ‘a lot of things going on’, ‘old baggage’, ‘three sides to a story’ and ‘a management perspective’. Conclusion Nurse Managers had observed, experienced and/or had received reports of negative workplace behaviours. While some felt comfortable addressing the behaviour, others experienced ethical dilemmas when trying to treat all fairly. Implications The results of the present study provide guidance for nurse managers to address negative workplace behaviours occurring on their units.