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Improving continence services – a case study in policy influence
Author(s) -
Thomas Sue,
Billington Angela,
Getliffe Kathryn
Publication year - 2004
Publication title -
journal of nursing management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.925
H-Index - 76
eISSN - 1365-2834
pISSN - 0966-0429
DOI - 10.1111/j.1365-2834.2004.00483.x
Subject(s) - process (computing) , process management , nursing , nursing management , politics , service (business) , power (physics) , business , operations management , public relations , public administration , psychology , medicine , political science , marketing , economics , computer science , law , operating system , physics , quantum mechanics
This article presents a case history of the process followed by a group of nurses who used their power and influence to improve the provision of continence services within the National Health Service in England. The process and outcomes demonstrate how nurses can achieve change using their political influence combined with a planned or evolving strategy.