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A service evaluation of stoma care nurses' practice
Author(s) -
JEFFRIES ELIZABETH,
JOELS JACQUELINE,
WOOD E. JANE,
BUTLER MARY,
CALLUM ROZ,
LITTLE GILLIAN,
JOHNSON ANNA
Publication year - 1995
Publication title -
journal of clinical nursing
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.94
H-Index - 102
eISSN - 1365-2702
pISSN - 0962-1067
DOI - 10.1111/j.1365-2702.1995.tb00212.x
Subject(s) - nursing , stoma (medicine) , medicine , service (business) , service delivery framework , perception , patient satisfaction , psychology , business , surgery , marketing , neuroscience
Summary• Stoma care nurses aim to meet the physical, psychological, social and spiritual needs of patients. • Development of stoma care nursing services has varied, as it has been the responsibility of each nurse, resulting in differences in the mode of delivery. • This qualitative and quantitative study involved stoma care nurses from six areas in Essex, to assess patient perception of the service they received. • Overall, the satisfaction level was high despite differences in delivery of care, especially timing and frequency of visits at home.