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Patient satisfaction with care in the emergency department
Author(s) -
Lewis Kathryn E,
Woodside Reida E
Publication year - 1992
Publication title -
journal of advanced nursing
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.948
H-Index - 155
eISSN - 1365-2648
pISSN - 0309-2402
DOI - 10.1111/j.1365-2648.1992.tb02024.x
Subject(s) - emergency department , accountability , patient satisfaction , nursing , patient care , emergency nursing , medical emergency , medicine , nursing care , medline , political science , law
This paper looks at the patient satisfaction levels with care in an emergency department (ED) setting Specific aspects of nursing care, information given to patients, auxiliary personnel and ED environment are examined in the light of the current literature on the subject Recommendations for practice are provided to assist the nurse and administrator in updating their accountability to the ED patient