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Are we ‘sharing’ or ‘gig‐ing’? A classification system for online platforms
Author(s) -
Maffie Michael David
Publication year - 2020
Publication title -
industrial relations journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.525
H-Index - 3
eISSN - 1468-2338
pISSN - 0019-8692
DOI - 10.1111/irj.12312
Subject(s) - autonomy , control (management) , gig economy , business , knowledge management , labour economics , computer science , economics , management , political science , labour law , law
Abstract There is a growing debate about the nature and extent of platform control over workers. Companies claim they are merely ‘matchmakers’ while labour advocates argue that these organisations exercise granular control over workers. Blending the fields of information science and labour relations, this article develops a classification system of sequential control to delineate between ‘high control’ and ‘low control’ platforms. In doing so, this article provides a theoretical method to distinguish ‘sharing’ versus ‘gig’ platforms and argues that worker autonomy—how platforms foreclose worker choice—can be used to understand platform control.