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Health‐care assistants, aspiration, frustration and job satisfaction in the workplace
Author(s) -
Clark Ian
Publication year - 2014
Publication title -
industrial relations journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.525
H-Index - 3
eISSN - 1468-2338
pISSN - 0019-8692
DOI - 10.1111/irj.12053
Subject(s) - frustration , job satisfaction , psychology , coping (psychology) , health care , social psychology , modernization theory , applied psychology , political science , clinical psychology , law
This paper focuses on health‐care assistants as individuals and a sectional group in terms of how they experience the NHS modernisation and skill mix agenda. Empirical material focuses on aspiration, frustration and job satisfaction. Findings report highly sectional work groups which promote populist coping strategies.