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Do Innovative Work Practices and Use of Information and Communication Technologies Motivate Employees?
Author(s) -
Martin Ludivine
Publication year - 2017
Publication title -
industrial relations: a journal of economy and society
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.61
H-Index - 57
eISSN - 1468-232X
pISSN - 0019-8676
DOI - 10.1111/irel.12173
Subject(s) - teamwork , information and communications technology , workflow , knowledge management , work (physics) , quality (philosophy) , the internet , business , information technology , computer science , management , engineering , world wide web , mechanical engineering , philosophy , epistemology , database , economics , operating system
I investigate the impact of innovative work practices and information and communication technologies ( ICT ) use on employees’ motivations. The paper provides new and interesting results on how firms can build a motivational environment. Within an original instrumenting framework, I modify what previous analyses reveal about quality circle and training participation. The results confirm the positive role of work practices such as teamwork, quality norms, formal appraisals, management recognition, and family‐friendly policies. The ICT that most contributed to the development of a motivational environment are those that facilitate access to information and knowledge such as workflow, Internet, and e‐mail.