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Towards patient‐centred care: Perspectives of nurses and midwives regarding shift‐to‐shift bedside handover
Author(s) -
Kerr Debra,
Lu Sai,
McKinlay Louise
Publication year - 2014
Publication title -
international journal of nursing practice
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.62
H-Index - 55
eISSN - 1440-172X
pISSN - 1322-7114
DOI - 10.1111/ijn.12138
Subject(s) - handover , thematic analysis , documentation , confidentiality , nursing , qualitative research , medicine , patient safety , paradigm shift , quality (philosophy) , process (computing) , quality management , medical education , psychology , health care , computer science , business , computer network , social science , philosophy , computer security , epistemology , sociology , economics , programming language , economic growth , operating system , service (business) , marketing
The aim of this descriptive qualitative study was to explore perspectives of nurses and midwives towards the introduction of shift‐to‐shift bedside handover. Semistructured interviews with nurses ( n = 20) and midwives ( n = 10) occurred 12 months after the introduction of bedside handover. Data were analyzed using thematic content analysis. Two main themes were identified: enhanced individual patient care and documentation, along with improved patient–clinician partnerships; and protection of confidentiality and privacy. The newly introduced bedside handover model improved efficiency and accuracy of the handover process and led to the provision of safe, high‐quality care. Development of ward‐specific tools and relevant educational resources, along with clinical support, are identified as the facilitators to ensure the new model can be successfully integrated into normal clinical practice.