Premium
Connecting communities: A qualitative investigation of the challenges in delivering a national social prescribing service to reduce loneliness
Author(s) -
Holding Eleanor,
Thompson Jill,
Foster Alexis,
Haywood Annette
Publication year - 2020
Publication title -
health and social care in the community
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.984
H-Index - 68
eISSN - 1365-2524
pISSN - 0966-0410
DOI - 10.1111/hsc.12976
Subject(s) - loneliness , psychological intervention , social work , scale (ratio) , intervention (counseling) , service (business) , public relations , service provider , nursing , medicine , business , marketing , economic growth , political science , geography , cartography , psychiatry , economics
Loneliness is a global public health concern linked to a range of negative health outcomes (Cacioppo & Cacioppo, 2018. The Lancet. 391(10119), 426). Internationally, this has led to the development of a number of interventions, but these are rarely implemented or evaluated on a large scale. This paper is one of the first of its kind to describe elements of an evaluation of a large‐scale national social prescribing scheme to reduce loneliness, deploying individual link workers to signpost people to community activities. Reporting on findings from interviews with staff ( n = 25 of which 6 were repeat interviews) and volunteers ( n = 9) between October 2017 and December 2018 in localities across the United Kingdom. We reflect on the complexities of the link worker role, the challenges of service delivery and the importance of community infrastructure. There was evidence that highly skilled link workers who had developed positive relationships with providers and service‐users were key to the success of the intervention. As well as providing an effective liaison and signposting function, successful link workers tailored the national programme to local need to proactively address specific gaps in existing service provision. For social prescribing services to be successful and sustainable, commissioners must consider additional funding of community infrastructure.