Citizen political knowledge and accountability: Survey evidence on devolution in Kenya

Devolution complicates citizens’ ability to assign responsibility for the provision of public goods and services to different tiers of government. Misattribution of responsibility limits the effectiveness of electoral accountability in the nested principal–agent relationships comprising voters, politicians, and bureaucrats. This raises two important questions. First, how do citizens learn about the functions of different tiers of government under devolution? Second, how do levels of political knowledge condition citizens’ evaluations of subnational governments? Using cross‐sectional and panel survey data from Kenya (2014–2018), this article shows that voters accumulate knowledge through exposure to government services, and that gender and partisanship mediate knowledge accumulation. In addition, exposed citizens are more likely to give positive evaluations of subnational politicians, despite the fact that such exposure may reveal subnational governments’ low capacity, ineffectiveness, and governance gaps. These findings advance our understanding of the dynamics of political accountability under devolution.