When the phone stops ringing: on the meanings and causes of disruptions in communication between Eritrean refugees and their families back home

In recent years, a growing number of studies have highlighted the role of technology in facilitating the circulation of the information and images that underpin migrants' journeys and aspirations. However, less attention has been paid to the social circumstances that obstruct these communication flows. Based on ethnographic work in Italy and Eritrea, in this article I show that, despite the technological possibilities that are available, contacts between Eritrean refugees in Italy and their families back home are often extremely limited. This is not the result of infrastructural under‐development, but of a bundle of social and family expectations that my informants perceive as overwhelming. My respondents in Italy maintained many transnational relationships with friends and acquaintances around the world, but generally not with their parents in Eritrea. While revisiting the literature on the moral economy of transnational families, I show that my informants' attempts to move onwards from Italy emerge from their wish to reconnect with their left‐behind kin. Only by reaching the final destination of their geographical and moral journey can they support their families back home. Only this can give them respect in the eyes of their community and restore transnational communication with their families.