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Client Focus, Cooperation, and Coherence: (Re)professionalising Processes for Elderly Care
Author(s) -
Wällstedt Niklas
Publication year - 2017
Publication title -
financial accountability and management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.661
H-Index - 44
eISSN - 1468-0408
pISSN - 0267-4424
DOI - 10.1111/faam.12103
Subject(s) - premise , perspective (graphical) , coherence (philosophical gambling strategy) , focus (optics) , control (management) , public relations , management control system , business , work (physics) , public sector , political science , management , computer science , economics , law , mechanical engineering , philosophy , physics , quantum mechanics , artificial intelligence , optics , linguistics , engineering
Abstract This paper suggests the study of professionalism and the professionalising processes within public sector organisations. Sociologists propose that professionalism is changing into a new variant developing under the premise of organisational management and control. This paper disputes the perspective that the use of management control leads to deprofessionalisation in terms of the routinisation of reflective professional tasks or weakened professional values. This paper proposes that, with client focus, professionals and accountants can cooperate and create coherence between management control system elements and professional values. This dynamic contributes to the retention of professional values and more reflective work procedures.