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Connected Museums: Reflections on Constructing Technology Maturity Parameters In Museums
Author(s) -
Martins Luciana Conrado,
Martins Dalton Lopes,
Carmo Danielle
Publication year - 2021
Publication title -
curator: the museum journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.312
H-Index - 8
eISSN - 2151-6952
pISSN - 0011-3069
DOI - 10.1111/cura.12437
Subject(s) - maturity (psychological) , information and communications technology , museum informatics , capability maturity model , museology , political science , knowledge management , world wide web , computer science , visual arts , art , law , software , programming language
This article reflects on barriers to the use of information and communications technology (ICT) by museums. The use of ICT in museums has become increasingly relevant over the last decade, especially in terms of the distribution and availability of museum collections in digital format, contributing to understanding the social role of museums and their relationship with their audience. This investigation aims to reflect on and understand the barriers to the use of technological tools by museums to preserve and socialize digital collections, particularly digital repositories. A qualitative data collection methodology was applied to 26 national museums in Brazil. A diagnostic matrix consisting of seven dimensions was used to analyze the different aspects of museum operations and institutional characteristics. The results obtained indicate the need to devise a specific policy for technological development in museums that goes beyond technical aspects and includes understanding the role of these institutions in society. This investigation is part of a wider study aimed at creating a diagnostic model to assess the technology maturity level of museums.