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DRIVERS OF PAYMENT PATTERNS AT THE POINT OF SALE: STABLE OR NOT?
Author(s) -
van der Cruijsen Carin,
Plooij Mirjam
Publication year - 2018
Publication title -
contemporary economic policy
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.454
H-Index - 49
eISSN - 1465-7287
pISSN - 1074-3529
DOI - 10.1111/coep.12245
Subject(s) - payment , point of sale , business , payment card , point (geometry) , credit card , debit card , actuarial science , finance , computer science , mathematics , geometry , world wide web
This research shows that it is key to have up‐to‐date information on payment behavior per type of point of sale ( POS ) and on how this behavior is driven by sociodemographic factors and perceived payment instrument attributes. Based on 2004 and 2014 data of the Netherlands, we find substantial shifts in the drivers of payment behavior. The sociodemographic factors behind the adoption of the credit card and debit card have changed, especially for the latter payment card. In addition, there are substantial shifts in the effects of sociodemographic factors and perceived relative payment attributes on which payment instrument consumers most often use. Shifts in payment behavior depend on the type of POS . Overall, we find that safety has become more important for payment behavior. The extent to which payment behavior depends on user‐friendliness and speed has somewhat decreased. ( JEL C25, D12, E42)