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Working the Phones: Control and Resistance in Call Centers .
Author(s) -
Rina Georgia
Publication year - 2018
Publication title -
anthropology of work review
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.151
H-Index - 15
eISSN - 1548-1417
pISSN - 0883-024X
DOI - 10.1111/awr.12156
Subject(s) - resistance (ecology) , library science , history , computer science , ecology , biology