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Negative expectations and bad relationships: Effects of negative metastereotypes on doctor–patient relationships
Author(s) -
He Wen,
Wang Xiaolan,
Zhou Xingchen,
Xu Lulu
Publication year - 2020
Publication title -
asian journal of social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.5
H-Index - 49
eISSN - 1467-839X
pISSN - 1367-2223
DOI - 10.1111/ajsp.12388
Subject(s) - psychology , anxiety , psychological intervention , clinical psychology , social psychology , psychiatry
This research aimed to examine the effects of negative metastereotypes (i.e., patients believe that doctors have negative opinions about them) and conflict experience on doctor–patient relationships. A 2 × 2 experimental study was conducted on 84 outpatients who were randomly assigned to either a negative metastereotype activation ( NMSA ) condition or a nonnegative metastereotype activation (non‐ NMSA ) condition. Each group consisted of patients with and without conflict experience ( CE ). Intergroup anxiety and doctor–patient relationships were subsequently assessed. Results showed that NMSA and CE increased intergroup anxiety and undermined doctor–patient relationships. In addition, the interaction between NMSA and CE on doctor–patient relationships was significant. When negative metastereotypes were activated, patients with CE showed more unfavorable relationships with doctors as compared with those under non‐NMSA activation condition; no metastereotype effects on doctor–patient relationships were observed among patients without CE. These findings provided insights into an important predictor of doctor–patient relationships as well as its mechanism. Future studies should consider negative metastereotypes and CE to develop interventions for improving doctor–patient relationships.