Premium
Keeping primary care “in the loop”: General practitioners want better communication with specialists and hospitals when caring for people diagnosed with cancer
Author(s) -
Lizama Natalia,
Johnson Claire E,
Ghosh Maita,
Garg Neeraj,
Emery Jonathan D,
Saunders Christobel
Publication year - 2015
Publication title -
asia‐pacific journal of clinical oncology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.73
H-Index - 29
eISSN - 1743-7563
pISSN - 1743-7555
DOI - 10.1111/ajco.12327
Subject(s) - referral , global positioning system , medicine , family medicine , nursing , computer science , telecommunications
Aim To investigate general practitioners' ( GP ) perceptions about communication when providing cancer care. Methods A self‐report survey, which included an open response section, was mailed to a random sample of 1969 eligible A ustralian GPs . Content analysis of open response comments pertaining to communication was undertaken in order to ascertain GP s' views about communication issues in the provision of cancer care. Results Of the 648 GPs who completed the survey, 68 (10%) included open response comments about interprofessional communication. Participants who commented on communication were a median age of 50 years and worked 33 h/week; 28% were male and 59% practiced in the metropolitan area. Comments pertaining to communication were coded using five non‐mutually exclusive categories: being kept in the loop; continuity of care; relationships with specialists; positive communication experiences; and strategies for improving communication. GPs repeatedly noted the importance of receiving detailed and timely communication from specialists and hospitals, particularly in relation to patients' treatment regimes and follow‐up care. Several GPs remarked that they were left out of “the information loop” and that patients were “lost” or “dumped” after referral. Conclusion While many GPs are currently involved in some aspects of cancer management, detailed and timely communication between specialists and GPs is imperative to support shared care and ensure optimal patient outcomes. This research highlights the need for established channels of communication between specialist and primary care medicine to support greater involvement by GPs in cancer care.