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Development of a Toolkit to support sustainable culture change in residential aged care
Author(s) -
EthertonBeer Christopher,
Horner Barbara,
Venturato Lorraine,
Saunders Rosemary,
Flicker Leon
Publication year - 2021
Publication title -
australasian journal on ageing
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.63
H-Index - 34
eISSN - 1741-6612
pISSN - 1440-6381
DOI - 10.1111/ajag.12890
Subject(s) - teamwork , work (physics) , sustainability , facilitation , aged care , intervention (counseling) , culture change , organizational culture , nursing , organizational change , psychology , medical education , knowledge management , medicine , public relations , engineering , sociology , management , political science , computer science , mechanical engineering , ecology , social science , neuroscience , economics , biology
Objective This study aimed to develop and evaluate a Toolkit to support implementation of the Towards Organisational Culture Change (TOrCCh) intervention, with minimal external facilitation, in aged care facilities, to implement long‐lasting organisational change. Methods Eight residential aged care facilities across two Australian states participated. A Toolkit was drafted iteratively, engaging staff from participating sites and a reference group. Participating facilities undertook two change projects utilising the Toolkit. Qualitative data were collected from site project sponsors, work teams and other care staff, and analysed thematically. Results The intervention was perceived to provide a generic approach that could be applied to solve agreed challenges in the workplace generating useful outcomes including staff development, increased communication, teamwork and leadership. The role of a project sponsor, and organisational support, was perceived as important for sustainability. Conclusion Aged care facility staff teams report they can work together effectively for sustainable improvements when provided with a Toolkit.